
Engineer 418 & 818 User Manual Page 73
Q: I’m getting pop-ups with error messages; the software hangs or even crashes. What to do?
A: The first thing to do is to check if you have the Microsoft .Net framework version 2.0 or above installed. You
can get it from the Microsoft.com website. If this doesn’t resolve the issue, please reinstall the latest version of
the Engineer software.
If the problem still remains, please let us know, so that we can fix the issue. Please include as much
information as you can: The version and language of your Windows installation, how the error can be
reproduced and – if relevant – a screenshot of the error. We’ll do our bests to correct the problem.
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