
Engineer 418 & 818 User Manual Page 32
6: Troubleshooting
Power
If a Martin Audio Engineer 418 or Martin Audio Engineer 818 shows no power
Check the Engineer 418/818’s power switch
Check that the power source is functional, and ground, neutral and live connections are properly
seated
Check the power lead for damage
Check the Engineer 418/818’s fuse
If the Engineer 418/818 still shows no power, contact your local Martin Audio Ltd. service point
Data
If the Engineer PC software can’t open a connection with the Martin Audio Engineer 418 or Martin Audio
Engineer 818
Check that the Engineer 418/818 is powered
Check if the RS232 is properly seated at both ends.
Check if the right COM-port is selected in the Engineer software (usually COM1)
Check if no other programs are using the PC’s COM port
Switch the Engineer 418/818 off for 15 seconds and switch it back on again
Restart the Engineer software
Restart the PC running the Engineer software
If the Engineer PC software still can’t get a connection with the Martin Audio Engineer 418 or Martin Audio
Engineer 818, contact your local Martin Audio Ltd. service point
Remote
If the Engineer Remote doesn’t connect to the Martin Audio Engineer 418 or Martin Audio Engineer 818
Check that the Martin Audio Engineer 418 or Martin Audio Engineer 818 is powered
Check if zones and presets have been properly stored in the Engineer software (see software manual)
Switch the Martin Audio Engineer 418 or Martin Audio Engineer 818 off for 15 seconds and switch it
back on again
Check If the RJ-45 connector on the back of the Martin Audio Engineer 418 or Martin Audio Engineer
818 is properly wired (see Remote wiring Scheme)
Check If Engineer Remote is properly wired (see Remote wiring Scheme)
If the Engineer Remote still can’t get a connection with the Martin Audio Engineer 418 or Martin Audio
Engineer 818, contact your local Martin Audio Ltd. service point
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